1. Introduction
PafetyShule ("we", "our", or "us") is a school management platform operated by Pafety Technologies Company Limited. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our web platform and mobile applications.
By using PafetyShule, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account information: name, email, phone number, password, role (parent, teacher, school administrator)
- Student information: name, date of birth, gender, admission number, class, photo, guardian details
- Academic data: attendance records, exam results, lesson plans, schemes of work
- Financial data: fee structures, payment records, bank/mobile money details for settlements
- Communication: messages, notifications, feedback you send through the platform
2.2 Information Collected Automatically
- Device information (model, OS version, app version)
- Login timestamps and IP addresses
- Usage analytics (pages visited, features used)
3. How We Use Your Information
- To provide school management services (attendance, fees, exams, reporting)
- To process fee payments and settlements via licensed payment providers
- To enable communication between parents, teachers, and school administrators
- To send notifications about academic events, fees, and school announcements
- To improve and secure our platform
- To comply with legal obligations under Tanzanian law
4. Data Sharing
We do not sell or rent your personal data. We share information only in the following limited circumstances:
- Within your school: Authorized school staff can access student and academic data relevant to their role.
- Payment processors: When you make a payment, we share necessary details with licensed providers (AzamPay, Malipo Mtandao / UBX) to process the transaction.
- Service providers: Hosting, email delivery (ZeptoMail), SMS gateways, and analytics tools that help us operate the platform.
- Legal compliance: When required by court order, regulatory authority, or law enforcement.
5. Data Storage and Security
Your data is stored on secured servers with encryption in transit (HTTPS/TLS) and at rest. We implement industry-standard safeguards including:
- Role-based access control
- JWT-based authentication for mobile clients
- Regular database backups
- Audit logs for sensitive operations
While we take reasonable measures to protect your data, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your data for as long as your school maintains an active account with PafetyShule. Academic and financial records are kept for the duration required by Tanzanian education and tax regulations. You may request deletion of your personal account by contacting us, subject to applicable retention obligations.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your account (subject to legal retention requirements)
- Object to or restrict certain processing activities
- Withdraw consent for optional data processing
- File a complaint with the relevant data protection authority
8. Children's Privacy
PafetyShule processes student data on behalf of schools as part of legitimate educational activities. Student accounts and information are managed by school administrators and parents/guardians. We do not knowingly collect personal information directly from children without parental or school consent.
9. Cookies and Tracking
Our web platform uses essential cookies for authentication and session management. We do not use third-party advertising cookies or cross-site tracking.
10. Third-Party Services
The following third-party services help us operate PafetyShule:
- AzamPay & Malipo Mtandao (UBX): Payment processing
- ZeptoMail: Transactional email delivery
- AWS: Server hosting infrastructure
Each provider has its own privacy policy governing their handling of data they receive from us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through the platform or via email. The "Last updated" date at the top of this page indicates when it was most recently revised.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: info@pafetytech.co.tz
- Phone: +255 768 106 529
- Company: Pafety Technologies Company Limited, Dar es Salaam, Tanzania